The Importance of Employee Engagement and Feedback

Effective employee engagement is crucial for organizations that aim to achieve a high-performance level and exceptional business outcomes. Engaged employees bring several advantages, including increased loyalty, advocacy for the company and its offerings, and a positive impact on the bottom line. They exhibit improved performance, higher motivation, and a stronger emotional connection to the organization. This connection influences their interactions with clients, leading to enhanced customer satisfaction and service levels. Effective employee engagement boosts trust and transforms employees into effective brand ambassadors. Ultimately, prioritizing employee engagement yields a motivated workforce and sets the stage for success.

How can you see good Employee Engagement?

Employee engagement cannot be simply reduced to one-dimensional definitions such as enthusiasm or commitment. It encompasses a broader spectrum of feelings. Good employee engagement is not just about the employee showing up with enthusiasm and happiness. As the employee might show up happy and enthusiastic doesn’t mean they are productive and willing to put in extra effort on their own. Additionally, such employees would be the first to fall into the trap of a headhunter.

It roots deeper, asking employees to feel the importance of their actual job and to be able to link their daily work to the company’s values and goals. By embracing the complexity of employee engagement, organizations can foster a workforce that is enthusiastic, connected and believes their work contributes to the company’s success.

The biggest factor that shows that a company has good employee engagement, as Kevin Kruse the CEO of LEADx and Author of Great Leaders Have No Rules, is ‘discretionary effort’. Discretionary effort means a programmer is willing to learn a new skill without the requirement of the company with the sole purpose of making their work better. It could also mean that a sales employee will stay and not close shop early even though there are no customers, and it is a Friday. ‘2’

Employee engagement can often be tough to analyze and quantify. Therefore, this is where the importance of feedback comes in.


Effective Feedback

Effective employee feedback plays a crucial role in enhancing employee engagement for several reasons:

  • Firstly, feedback boosts employee motivation by providing positive reinforcement and opportunities for improvement. When employees receive feedback, they feel valued, heard, and motivated to excel and engage even more in their work.
  • Secondly, feedback demonstrates a commitment to employees’ growth and careers. When employees feel supported in their professional development, they are more engaged and less likely to seek opportunities elsewhere.
  • Thirdly, feedback fosters a candid and authentic company culture, promoting open communication and collaboration among employees. This leads to a connected workforce.

Overall, regular employee feedback contributes to increased engagement and motivation, creating a positive and engaged work environment. Therefore, it is important that a constant positive feedback loop is visible between employee and employee, and employer and employee.



To create a thriving and engaged workforce, organizations should prioritize both the understanding and promotion of employee engagement, while implementing a culture of ongoing feedback and recognition. By doing so, they can cultivate an environment that fosters passion, commitment, and alignment, resulting in enhanced performance, employee satisfaction, and overall business success.


To dive in further, read more on Employee Feedback in other Peero articles:


  1. (PDF) A Study on Employee Engagement (
  2. What Is Employee Engagement

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